Lazuli Cancellation Policy
Cancellations
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On reservations beginning more than one week in the future, we offer a 48 hour grace period after booking with a nearly full refund if you need to cancel. We will refund the entire amount received, however, our payment processor keeps a small percentage of the transactions.
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After the grace period, reservations are 50% refundable upon cancellation up until one week before your stay begins.
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We do not give refunds for cancellations made within one week of the beginning of your stay.
Rescheduling
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With at least one month of notice, we can reschedule your reservation once at no additional cost, for dates of equal value.
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Any additional date changes after the first will be charged a 20% rescheduling fee.
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We cannot change the dates of your reservation within one month of the beginning of your stay.
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